Support

How can we help?

Most answers are below. If you're stuck, emailletsgo@helloreadysetgo.com with your macOS version and what you were doing — we'll get back to you.

Getting started

  1. Open Caps. It lives in your menu bar — look for the stacked-frames icon, or press ⌃⌥C.
  2. Take a screenshot the usual way, like ⇧⌘4. It appears in Caps right away.
  3. Hover a Cap to copy it, drag it into another app, or right-click for more.

Keyboard shortcuts

  • ⌃⌥COpen Caps from anywhere
  • ↑↓Move through your Caps
  • ↩Copy the selected Cap
  • SpacePreview it full size
  • ⌘FSearch by filename
  • escLeave search
  • ⌘NOpen the macOS Screenshot toolbar
  • ⌘,Open Settings

Choosing a folder

Caps starts with the folder macOS saves screenshots to. To use another one, open the ellipsis (•••) menu in the Caps panel, or open Settings with ⌘,. If macOS asks for permission to read the folder, choose Allow.

Screenshots aren't showing up

  • Check that Caps is watching the same folder your screenshots are saved to (Settings shows the current folder).
  • Press ⌘⇧5 and look under Options → Save to, to see where macOS saves screenshots.
  • If you used Clear Caps, choose Restore Cleared Caps from the ellipsis menu.
  • Check the retention setting — older Caps may be hidden, but they're still in the folder.

Common questions

Does Caps upload my screenshots?
Never. Caps has no account, no cloud sync, and no analytics. It reads screenshots from a folder on your Mac and that's where they stay.

Will it move, rename, or delete my files?
Not on its own. Your screenshots stay in their original folder. Clear Caps and the retention setting only hide Caps from the list — both can be undone. Renaming happens only when you ask, and Delete Cap moves the file to the macOS Trash so you can still recover it.

Which folder does it watch?
Caps starts with the folder macOS saves screenshots to. You can pick a different folder any time from the ellipsis menu or in Settings.

Do I have to change how I take screenshots?
No. Keep using ⇧⌘4, ⇧⌘5, or any tool that saves to your screenshot folder. New Caps appear automatically. ⌘N inside Caps opens the macOS Screenshot toolbar if you want it.

Does annotating change the original?
No. Arrows, boxes, drawing, and text are saved to a new full-resolution PNG with Save a Copy — or copied straight to your clipboard. The original Cap is left exactly as it was.

What do I need to run it?
A Mac with Apple silicon running macOS 14 Sonoma or later.